Customer Care Consultant Job in Auckland, New Zealand

SeaLink Travel Group

Yo, you love chatting with people and making their day? This Customer Care Consultant job in Auckland, New Zealand, with SeaLink Travel Group is a wicked gig. You’ll earn competitive pay, work full-time or casual at the Auckland CBD terminal, and help folks explore the stunning Hauraki Gulf. Auckland’s a vibrant city with beaches and epic vibes. Apply by August 24, 2025, to sail into a cool career!

Who Can Be a Customer Care Consultant

To nab this Customer Care Consultant job in Auckland, New Zealand, you need some key skills. Here’s what they’re looking for:

  • Gotta have great people skills and a knack for customer service.
  • Need experience in resolving customer issues with a smile.
  • Must be comfy with early shifts (5:15 AM) or late ones (up to 6:00 PM).
  • Experience in call centers or online booking systems is a plus.
  • Gotta be flexible to work at other terminals if needed.
  • Must have legal rights to work in New Zealand (citizen, permanent resident, or valid work permit).
  • Need to pass a pre-employment drug test and criminal record check.

If you’re a friendly pro who loves helping people, this job’s for you!

What You Do as a Customer Care Consultant

What’s it like doing this Customer Care Consultant job in Auckland, New Zealand? You’re the face of SeaLink, making sure customers have a smooth experience. Here’s the daily stuff:

  • Guide passengers and vehicles for easy boarding onto vessels.
  • Handle booking inquiries and complaints via phone and email.
  • Work at the ticket office, serving customers with a smile.
  • Process sailing requests and keep the booking system updated.
  • Respond to online and email queries quickly and professionally.
  • Be the go-to person for resolving customer issues.

It’s a lively role, perfect if you love people and variety.

Why This Job’s Great in Auckland

This Customer Care Consultant job in Auckland, New Zealand, has some awesome perks. Here’s why it’s a good deal:

  • Earn competitive pay for full-time, casual, or fixed-term work (Oct–Feb 2026).
  • Get private transport for early shifts and career support to grow.
  • Work with a passionate SeaLink team in a company that cares.
  • Enjoy Auckland, a coastal city with markets, ferries, and epic scenery.
  • Close to Waiheke Island or Rangitoto for weekend adventures.
  • Be part of a fun, supportive crew with a “one boat, one team” vibe.

It’s a sweet gig in a stunning city.

How to Apply for This Customer Care Consultant Gig

Wanna try for this Customer Care Consultant job in Auckland, New Zealand? You gotta apply by August 24, 2025. Here’s how:

  • Apply by emailing SeaLink Travel Group (request a position description if needed).
  • Submit your CV and a cover letter, noting if you want full-time, casual, or fixed-term.
  • Highlight your customer service skills and experience with bookings or complaints.
  • Confirm you’re eligible to work in New Zealand (citizen, permanent resident, or valid work permit).
  • Check your application to make sure it’s complete—don’t miss anything!

Spots are limited, so send your application quickly!

Why Work as a Customer Care Consultant in Auckland

This Customer Care Consultant job in Auckland, New Zealand, is perfect if you’re a people person who loves making travel smooth and wants a flexible role. You’ll earn great pay, enjoy a supportive team, and work with SeaLink’s awesome crew. Auckland’s a gem with its harbor views, local cafés, and easy access to islands or city buzz. It’s a chance to shine in a permanent or short-term gig. If you’re ready to connect and thrive, apply now!

Note:

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To apply for this job please visit www.sealink.co.nz.

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