Customer Service Administrator Job in Auckland, New Zealand

Are you ready to deliver exceptional customer service in a fast-paced logistics hub? Aura Consulting is hiring a Customer Service Administrator at Auckland Airport, Auckland, to ensure smooth shipment clearance and top-notch client support. This full-time, temporary contract role offers $25 to $27 per hour, working Tuesday to Saturday from 8:30 AM to 5:00 PM, ideal for candidates with strong organizational skills and a passion for logistics. If you thrive in a dynamic environment, this opportunity could boost your career. Posted on October 22, 2025, applications close on November 19, 2025—read on to learn how to apply!

Qualifications for a Customer Service Administrator

To succeed as a Customer Service Administrator in Auckland, you need precision and people skills. Aura Consulting requires candidates who meet these essential qualifications:

• Excellent communication and interpersonal skills for client interactions.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Office applications.
• Ability to work under pressure and handle multiple tasks.
• Eligibility to work in New Zealand with the necessary permits as applicable.

Experience in customs clearance or logistics is an advantage, but not required. These qualifications ensure you are ready to excel in a logistics-focused role. Aura Consulting values dedicated administrators who shine in Auckland’s logistics industry.

Duties as a Customer Service Administrator

What does a Customer Service Administrator in Auckland do? You will manage shipment processes and support customers with efficiency. Your main responsibilities will include:

• Processing import and export shipments, ensuring compliance with customs regulations.
• Interacting with customs officials and brokers to facilitate timely clearances.
• Maintaining accurate records of shipments and customs documents.
• Resolving clearance-related issues and coordinating with internal and external teams.
• Guiding customers on customs-related matters.

This role suits those who enjoy multitasking and delivering excellent service. Your work will keep operations running smoothly at Aura Consulting in Auckland.

Benefits of Working with Aura Consulting

Aura Consulting makes the Customer Service Administrator role in Auckland rewarding with benefits that support your career:

• Competitive Pay: Earn $25 to $27 per hour for a full-time contract role.
• Dynamic Workplace: Join a leading logistics company with a unique culture.
• Career Opportunities: Work with a firm known for career progression and innovation.
• Supportive Environment: Be part of a diverse, award-winning team.

These benefits offer a strong foundation for motivated administrators. You will grow your skills while contributing to exceptional logistics at Aura Consulting in Auckland.

How to Apply for the Customer Service Administrator Role

Ready to join Aura Consulting as a Customer Service Administrator in Auckland? The application process is straightforward, but please note that the deadline is November 19, 2025. Follow these steps to apply:

1. Prepare your CV, highlighting your organizational and communication skills.
2. Contact Christina Heir at 021 860 611 or send your application to careers@auraconsulting.co.nz, referencing the Auckland Customer Service Administrator role.
3. Confirm your eligibility to work in New Zealand to ensure your application is considered.

Aura Consulting welcomes applicants passionate about customer service and logistics. Do not delay—submit your application today to secure this exciting role!

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