RISING STAR HUMAN RESOURCES, INC
The lobby door slides open to snowy boots, you greet with a warm irasshaimase, and even the grumpiest travellers leave smiling—that is the everyday charm of a Receptionist in Tomakomai, Hokkaidō Prefecture, Japan. RISING STAR HUMAN RESOURCES, INC. is placing one friendly, experienced front-desk professional into a busy resort-style or business hotel at JPY 184,000 monthly basic plus service charge, meals, and staff dormitory. The ad was posted on 23 September 2025 and closes 21 November 2025—urgent final call. Minimum two years of actual hotel receptionist experience and a high school graduate level are strictly required—open to any gender.
Tomakomai is Hokkaido’s gateway port—30 minutes from New Chitose Airport, close to Lake Utonai, Noboribetsu onsen, and winter ski fields. Hotels here welcome international ferry passengers, factory workers, and holiday skiers who expect quick, polite Japanese hospitality. As a Receptionist in Tomakomai, Hokkaido, you will check guests in/out, allocate rooms, issue keys, handle complaints with grace, and complete reservation/admin tasks while representing the hotel with a genuine omotenashi spirit.
Requirements
RISING STAR wants proven hotel front-liners.
Any gender applicants with:
- High school graduate or higher.
- Minimum 2 continuous years of hotel receptionist experience.
- Confident check-in/out, key handling, and payment processing.
- Calm under pressure—can soothe difficult guests.
- Basic Japanese conversation (daily phrases + hiragana reading).
- English is a strong advantage (airport tourists).
- Computer literate—PMS software, Excel, and printer.
- Neat appearance & friendly smile.
Willing to live in the staff dorm.
Responsibilities
Your counter is the first & last impression.
Daily front desk:
- Welcome guests, allocate rooms, issue key cards.
- Process reservations, modifications, cancellations.
- Handle cash, card, and invoice payments.
- Answer phone & email enquiries politely.
- Manage wake-up calls & taxi bookings.
- Calmly resolve complaints & special requests.
- Complete shift reports & handover.
- Light admin—filing, lost & found, postage.
Shift work—earlies 7-15, lates 15-23, some nights.
Benefits
JPY 184,000 basic = solid Hokkaido start.
- Monthly Service Charge – JPY 20,000–50,000 extra.
- Staff Dormitory – low rent or free, 5-minute walk.
- Meals Provided – breakfast & dinner daily.
- Transportation Allowance – or shuttle.
- Annual Leave + Return Flight – after 1 year.
- National Health Insurance – covered.
- Visa Sponsorship – tourist → working visa change.
- Tomakomai Lifestyle – onsen, seafood, snow festivals.
Gateway to Hokkaido adventure.
How to Apply
Check in to Japan.
- Highlight 2 years hotel reception + difficult-guest stories.
- Update CV—list PMS used & languages.
- Email risingstar.reception.tomakomai@gmail.com or the agency contact.
- Subject: “Receptionist Tomakomai – 2yrs Hotel Exp”
- Attach passport + photo + experience certificates.
- Send before 21 November 2025—deadline approaching!
Last seats for the winter season—Tomakomai lobby awaits.
Welcome the World to Snowy Hokkaido
Landing Receptionist in Tomakomai, Hokkaidō Prefecture, Japan with RISING STAR means JPY 184,000 + bonuses, greeting guests with true Japanese hospitality. 2 years hotel front desk min, any gender. From keyhandoverr to goodbye bow, you shine. Apply before 21 November and receive the Japan success.
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