Operations Adviser Job in Wellington & Auckland, New Zealand

Are you ready to make a difference in community safety using cutting-edge technology? The Department of Corrections, Ara Poutama Aotearoa, is hiring an Operations Adviser in Wellington (Upper Hutt) and Auckland (Penrose), New Zealand, to provide electronic monitoring services. This full-time, permanent role offers a salary of $68,345 to $80,238 annually, plus a $2,000 shift allowance, ideal for candidates with strong communication and computer skills. If you thrive in a fast-paced environment and want to contribute to public safety, this opportunity could launch your career. Posted on October 19, 2025, applications close on December 19, 2025—read on to learn how to apply!

Qualifications for an Operations Adviser

To succeed as an Operations Adviser in Wellington or Auckland, you need resilience and technical skills. The Department of Corrections requires candidates who meet these essential qualifications:

• Experience communicating via phone or email with diverse groups.
• Strong computer literacy and ability to multitask effectively.
• High integrity, professionalism, and critical thinking skills.
• Applicants aged 18 years and above, open to all genders.
• Eligibility to work in New Zealand with the necessary permits as applicable.

These qualifications ensure you are ready to handle monitoring tasks and support community safety. The Department of Corrections values dedicated advisers who excel in New Zealand’s public service.

Duties as an Operations Adviser

What does an Operations Adviser in Wellington or Auckland do? You will monitor defendants and offenders using GPS technology. Your main responsibilities will include:

• Providing 24/7 electronic monitoring services via contact centre platforms.
• Managing data and communications to ensure accurate tracking.
• Troubleshooting issues with sound judgment in a fast-paced environment.
• Collaborating with a tight-knit team to maintain operational efficiency.
• Maintaining accurate records and ensuring high standards of professionalism.

This role suits those who enjoy dynamic, technology-driven work. Your efforts will enhance safety at the Department of Corrections in New Zealand.

Benefits of Working with the Department of Corrections

The Department of Corrections makes this Operations Adviser role rewarding with benefits that support your career:

• Competitive Salary: Earn $68,345 to $80,238 annually, plus a $2,000 shift allowance.
• Generous Leave: Enjoy 4–5 weeks of annual leave and approximately 160 days off yearly.
• Paid Training: Receive 6 weeks of comprehensive multimedia training.
• Work-Life Balance: Work 28.5–47.5 hours weekly, paid for 40 hours.

These benefits offer a strong foundation for committed advisers. You will grow your skills while contributing to safer communities in Wellington and Auckland.

How to Apply for the Operations Adviser Role

Ready to join the Department of Corrections as an Operations Adviser in Wellington or Auckland? The application process is simple, but you must act promptly as the deadline is December 19, 2025. Follow these steps to apply:

1. Prepare a tailored CV and cover letter highlighting your communication and computer skills.
2. Submit your application via the careers site at careers.corrections.govt.NZ, referencing job ID3634 for the Operations Adviser role.
3. Confirm your eligibility to work in New Zealand to ensure your application is considered.

The Department of Corrections welcomes applicants passionate about public safety and technology. Do not delay—submit your application today to secure this rewarding role!

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