Receptionist Newmarket Auckland, New Zealand

Ever walked into a busy office and immediately felt welcomed? The person at the front desk smiled, knew exactly who you were there to see, handled three phone lines without breaking a sweat, and still found time to ask how your day was going. That single interaction can turn a routine visit into something pleasant – and it usually comes down to one person who genuinely enjoys being the first (and often last) point of contact. That’s the energy Metlifecare is looking for right now in their Newmarket support office.

Metlifecare – one of New Zealand’s leading retirement village operators – has a part-time permanent Receptionist role open in Newmarket, Auckland. You’ll work 32 hours per week, Monday to Thursday (8:30 am – 5:00 pm), helping keep the office running smoothly while being the warm, professional face everyone sees first. Reporting to the Office Manager, you’ll also stay connected to the wider people team, sitting in on meetings and hearing about new initiatives firsthand. The closing date is 23 March 2026, so there is still time to apply if this sounds like your kind of role.

Why This Receptionist Position Feels Like a Great Fit

Newmarket is one of Auckland’s most vibrant spots – close to everything, easy transport links, and a real mix of locals and visitors passing through. The Metlifecare support office sits right in the middle of it, serving as the central hub for a large organisation that looks after thousands of residents across retirement villages. This isn’t a quiet back-office job. The reception area is central and busy – people arriving for meetings, contractors coming and going, staff popping in and out – so you’ll be at the heart of the action, helping keep everything calm and organised.

What stands out most about this role is how much variety it offers in only four days a week. One minute you’re greeting a visitor and making sure they feel looked after; the next you’re coordinating catering, restocking the kitchen, or helping a colleague with a quick admin task. It is hands-on, people-focused work where you can see the direct impact of your effort – a visitor who leaves saying “that was easy,” or a team member who appreciates the clean kitchen or well-stocked stationery cupboard.

The Kind of Person Who Thrives Here

Metlifecare wants someone who naturally brings positivity and professionalism to every interaction.

You will feel right at home if you:

• Have previous experience in a busy reception or administration role
• Love meeting new people and making them feel welcome
• Stay calm and organised even when multiple things are happening at once
• Have strong spoken and written English communication skills
• Are comfortable using MS Office tools (Word, Excel, Outlook) at an intermediate level
• Enjoy variety – no two days are ever the same
• Are proactive – you see something that needs doing and just get on with it
• Are happy to help with light kitchen and office tasks (unstacking dishwashers, restocking supplies)

No formal qualifications are required beyond basic computer skills. What really matters is your friendly nature, ability to juggle tasks, and genuine willingness to support both visitors and colleagues.

What Your Week Will Actually Look Like

You will work Monday to Thursday, 8:30 am – 5:00 pm, giving you a three-day weekend every week – a nice balance for life outside work.

Typical responsibilities include:

• Being the friendly first point of contact – greeting visitors, contractors, and staff with a warm welcome
• Managing incoming calls, directing queries to the right person, and taking accurate messages
• Keeping the reception area neat, professional,l and welcoming at all times
• Handling administrative tasks – updating documents, booking meeting rooms, coordinating catering
• Managing office supplies – restocking stationery, kitchen items, and ensuring everything stays organised
• Unstacking dishwashers and helping maintain the large kitchen/café area
• Supporting the wider people team with small tasks and staying connected to new initiatives
• Delivering exceptional customer service in every interaction – whether it is a quick hello or helping resolve a small issue

The office is bustling but supportive – you will never feel like you are working alone, and the team values people who pitch in and keep the environment positive.

What You Get in Return

Metlifecare knows hospitality and care are at the heart of what they do, and they extend that same care to their own team.

You will enjoy:

• Competitive pay rate for a 32-hour part-time week
• A share of tips (tronc) depending on the office environment
• 25% discount on food and drink at ShepherNeame-managed houses
• 25% off overnight stays at managed house hotels
• Up to 40% discount on selected items from the Visitor Centre Shop in Faversham
• Access to Sheps Hut – hundreds of high-street discounts and offers
• 24-hour advice lines through the AXA Employee Assistance Programme
• Company pension scheme
• 28 days holiday (including bank holidays)
• Ongoing training and development opportunities
• Annual social events and team-building activities
• Staff referral scheme – earn rewards for bringing great people on board

The culture is built on care, innovation, integrity, and excellence – they really do invest in people who show they care about the same things.

How to Apply for the Receptionist Role

Applying is quick and easy.

Here is the straightforward way:

1. Visit the original job advert (reference 1465291247) or go to careers.shepherdneame.co.uk
2. Click “Apply for this job” and follow the online steps
3. Upload your CV and write a short note about your reception/admin experience and why you would love working at Metlifecare.
4. Submit before 23 March 2026

The recruitment team reviews every application personally. If you match what they are looking for, you will hear back quickly for a chat or interview. They are very open to informal questions beforehand – feel free to reach out if you want to know more.

A Receptionist job at Metlifecare in Newmarket, Auckland, lets you be the warm, welcoming first point of contact for visitors and staff in a busy support office. You will greet people with a smile, manage calls, handle admin tasks, keep the reception area looking sharp, coordinate supplies and catering, and help create the kind of positive atmosphere that makes the whole office feel better.

With previous experience in a busy reception or administration role and a friendly, proactive attitude, you already have what Metlifecare values most. The hours are part-time (32 per week, Monday–Thursday), the benefits are generous (discounts, pension, and wellbeing support), and the chance to work in a central Auckland location with a supportive team makes the role feel balanced and rewarding. If you love meeting people, staying organised, and making every interaction a little brighter, this Receptionist position could be the perfect next step in your career.

Why not apply today? Metlifecare would love to meet someone who can help keep their Newmarket office running smoothly and welcoming.

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